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553 sorry, your envelope sender is in my badmailfrom list (#5.7.1)

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  • 553 sorry, your envelope sender is in my badmailfrom list (#5.7.1)

    553 sorry, your envelope sender is in my badmailfrom list (#5.7.1)

  • #2
    Solution: If you are getting BadMailFrom message when trying to send email then one of the following has happened:

    1) You have sent a large number of emails from an account and the recipients have marked some of this email as SPAM
    2) Your account has been hacked and a spammer is sending emails from your account

    The BadMailFrom filter stops SPAM before it gets 'too' serious. The filter is automatically removed after a short period of time. If the problem persists the lock will be in place for a longer period.

    The recommended actions you should take are:

    1) Ensure you are sending emails only to recipients that are expecting the email
    2) If you are sending to a large number of recipients try spreading out the mailshot (over a number of hours or days)
    3) If you did not send a quantity of outgoing mail then change your mailbox password straight away.

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