How to change mail ip for a domain in cpanel

[Administrator]

I wanted some help to change the mail ip for a domain in cpanel, The domain is having dedicated IP address and shared ip is blacklisted. Please advise.

[Mandeep]

Since you are using cPanel WHM, you will need to request your hosting provider to change "send emails from accounts IP address" to "ON" and this should solve the issue.

Otherwise, if "reference /etc/mailips for outgoing SMTP connections" is set to "ON" in the Exim configuration as shown in the below screenshot then you will need to additionally add your dedicated IP address in /etc/mailips and add an entry as

[B]domain.com: dedicated-ip-address
*: shared-ip-address[/B]

Replace, domain.com with your Domain name and dedicated-ip-address with the dedicated IP address associated with your domain.

Finally, restart exim service.

service exim restart

This should solve the issue.

[Administrator]

Thank you very much for the solution.