***** FATAL: Unable to retrieve tier version info

[Administrator]

The `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1514873161.log` command failed and exited with the code “255” (signal = 0)


[2018-01-02 00:06:26 -0600] ***** FATAL: Unable to retrieve tier version info: Failed to download URL 'http://httpupdate.cpanel.net/cpanelsync/TIERS.asc'.
[2018-01-02 00:06:26 -0600] The Administrator will be notified to review this output when this script completes
=> Log closed Tue Jan 2 00:06:26 2018
[2018-01-02 00:06:26 -0600] 17% complete
[2018-01-02 00:06:26 -0600] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1514873161.log` failed, exited with code 255 (signal = 0)


just got this error from cpanel update. How to fix this ?

[santosh]

The cPanel installation or updating processes are communicating with the cPanel master server. It looks like connection issue with your server and cPanel master server or may be temporary issue with one of cPanel mirrors.

you can retry the cPanel update forcefully by running /scripts/upcp –force command again.