RPM check fails with error system cannot update the /var/cpanel/sysinfo.config.

[kdbhole]

I am getting below error when I am trying to check the RPM system on the centos 6 server:

ERROR: The system cannot update the /var/cpanel/sysinfo.config file because it cannot determine your distribution's major version.
Run the following command: rpm -qf --queryformat '%{VERSION}\n' /etc/redhat-release
Output other than the numbers 6 or 7 indicates a problem. Open a support ticket or resolve the issue manually.

Can anyone here guide me on how to fix this?

[Jayant R. Danech]

Hi,

It appears that the cPanel server is not able to generate the system information, which may be a result of an issue with the RPM database. The below command generates the error in the backend:
# /usr/local/cpanel/scripts/gensysinfo

To resolve this, you will have to rebuild the RPM database.. All you have to do is login to your WHM and rebuild the RPM Database:

Path: WHM Home » Software » Rebuild RPM Database ..

Execute the gensysinfo command again and you will see the information now is properly generated..

I hope this helps you..

[kdbhole]

Great ! This has fixed the issue. :-)

Thanks.